Shipping policy
Shipping Policy
Last updated: 7 October 2026
Sidhita dispatches orders from Delhi, India. Available destinations, shipping charges and the final order total are shown at checkout.
Order processing
In-stock orders are usually prepared within 2–4 business days, excluding Sundays and public holidays. During launches, promotions or exceptional demand, processing may take longer. We will contact you if a material delay affects your order.
Estimated delivery
- India: usually 3–7 business days after dispatch.
- International destinations, including Canada, the United States and the United Kingdom when enabled at checkout: usually 7–15 business days after dispatch.
Delivery estimates are not guarantees. Remote-area service, weather, customs checks, carrier disruption and local holidays may add time.
Tracking
When tracking is available, we send the carrier and tracking number after dispatch. Tracking can take up to 48 hours to update. You can also use the Track your order page or your Sidhita account.
Shipping charges
Shipping charges are calculated from the destination and available service at checkout. Any free-shipping offer will show its eligibility before payment.
International duties and taxes
Unless checkout expressly states that duties and taxes are included, international orders are shipped with import duties, taxes, brokerage and local fees payable by the recipient. These charges are set by the destination authorities or carrier and are not controlled by Sidhita. Refusing delivery may result in return and carrier charges being deducted from any refund permitted by law.
Address accuracy
Please check your name, address, postcode and phone number before placing an order. Contact hello@sidhita.com immediately if a correction is needed. We cannot guarantee changes after fulfilment begins and are not responsible for delay or loss caused by an incorrect address supplied by the customer.
Delayed, lost or damaged parcels
If tracking has not updated for an unusual period or a parcel arrives damaged, contact us with the order number and photographs where relevant. We will work with the carrier. A parcel is treated as lost only after the carrier completes its investigation.
Contact
Email: hello@sidhita.com
WhatsApp: +91 75100 20067
Dispatch region: Delhi 110043, India